Customer Reviews

- Worst Sales Service ever - - Anonymous user - 3/29/2013 - comment
I want to share my "BAD" experience with Freehold Hyundai. I wanted to buy a Sonata and when I contacted them, their salesman Frank quoted a figure which was as per our budget. So we decided to visit them. Antony was the salesman who attended us. I must say he was a good salesman. But when it came to quoting the final figures, he again and again went to his manager Pete McAndrew. The figures which they quoted were much higher than what they had initially quoted and we were surprised to hear them. I don't know why they called us to waste our time when we had clearly told them our budget in the beginning. Finally, Pete McAndrew called me inside his cabin (Antony asked my wife to stay out). Pete was such a rude sales manager. I really pity people who hired him. He cracked some jokes which were personal and I didn't like them at all. I don't know how he could speak in such a manner to his customers. Very rude, ill-mannered, a guy with attitude problem. He doesn't deserve to be a manager at all. His customer handling is so poor that I don't know how he is running this dealership. In my life, I have never met such an ill-mannered sales manager! There was another salesman in Pete's cabin, who was laughing on all this. I felt so insulted. These people are so unprofessional. Pete didn't even offer me a seat to sit. He was sitting in front of me as if he was my boss. I think a roadside vendor has better sales/ customer handling skills than Pete. When I showed my displeasure on all this, Pete tried to make the deal. How could he even think I will ever do business with him or recommend his dealership to anyone. This guy is so insensitive about his customers. I am giving this rating for poor customer handling and wrong price commitments and for the insult I faced there.

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